What time can I visit my space?

The facility and your space are accessible to you 24 hours a day, 7 days a week.

What kind of self storage do you provide?

We-Store provides indoor, climate controlled self storage, and outdoor drive-up self storage

How do I get in if I rent online now?

Once your rental is complete you will receive by email or sms two code. A 5 digit access code that is used to open the automatic gate and a 4 digit combination number for the lock on your unit. Be sure to complete the renter verification in order to get the codes.

I rented online but did not get the code. Now what?

Call us 888-202-7575 and we will give you the codes.

How do I get in touch with a storage representative?

You can call us at 888-202-7575, email us at office@we-store.com, or send us a message using our Contact Form.

Is We-Store a secure facility?

Yes. The facility is fully fenced, gated, well-lit, and protected via multiple security cameras.

Do you offer tenant property protection plans or insurance and if so how do I view coverage options?

All tenants are required to provide proof of insurance or purchase one of our Storage Protection Plans listed. Provide proof of insurance within 14 days of renting your space by emailing us a copy to office@we-store.com or you will be automatically enrolled in the minimum coverage protection plan. Some, though not all, homeowner's and renter's insurance policies will cover your items while they are in our facility. Please read your policy thoroughly before relying on it for the protection of your property.

Is my price fixed?

We-Store works hard to provide our customers clean and secure facilities with excellent customer service. As such, we adjust our customer's rental rates to keep up with the rising costs associated with providing high quality service.

What forms of payment are accepted?

We accept all major debit or credit cards and checks.

How do I cancel my lease?

You can cancel your lease at any time with a 30 day notice. You can submit a notice on our website, by emailing us at office@we-store.com, or by calling our us at 888-202-7575

There is a problem with my unit, what can I do?

Call us at 888-202-7575 or send us an email at office@we-store.com. Our representatives are trained to assist you remotely using several troubleshooting techniques. If our agents are not able to assist remotely, they will place a work order for maintenance to assist on site.